Legal Document

wiin7 Terms and Conditions — Membership, Payment & Gaming Policies

Please read this page carefully. It is important that you have a clear understanding of these Terms and Conditions before using the wiin7 platform.

Last updated: January 2026

Key Highlights at a Glance

Get up to speed on the key points before reading the full terms

Age Restriction

You must be at least 18 years old to use wiin7. Accounts found to belong to minors will be closed immediately.

One Account Policy

Each user may register only one account. If multiple accounts are found, all may be suspended and balances forfeited.

Bonus Wagering

To withdraw any bonus, the specified wagering requirements must be met. If the requirements are not fulfilled, the bonus will be cancelled.

KYC Verification

Identity verification is required before any withdrawal. A copy of your national ID or passport may be requested.

Withdrawal Limits

Daily and monthly withdrawal limits apply. VIP members enjoy higher limits.

Fraudulent Activity

If the use of bots, VPN abuse, or any fraudulent activity is detected, the account will be closed and all balances forfeited.

1 General Terms & Conditions

Wiin7 (referred to as the "Platform" or "we") is an internationally licensed online gaming platform. These Terms and Conditions ("Terms") constitute a legally binding agreement between wiin7 and its members ("you" or "user").

By registering on or using wiin7, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree with any part of these Terms, please do not use the platform.

wiin7 reserves the right to update these Terms at any time. Continuing to use the platform after changes take effect will be considered acceptance of the revised Terms.

Although these Terms are published in Bengali, the English version will prevail in the event of any legal dispute. If you have any questions, please contact our support team.

2 Account Registration & Membership

The following requirements must be met to open an account with wiin7:

  • Minimum age requirement: 18 years
  • All information provided at registration must be truthful and accurate
  • Each person may register only one account
  • A single mobile number and email address may only be linked to one account
  • Your account is strictly personal — it may not be shared with or used by anyone else

Password Security

You are responsible for keeping your account secure. Keep your password confidential and do not share it with anyone. Report any unauthorized access to your account to us immediately.

KYC Verification

Wiin7 may request identity verification at any time to ensure security. Failure to provide the required documents may result in a temporary account suspension and delays in withdrawal processing.

Accounts created with false information will be terminated and all balances may be forfeited.

3 Deposit Policy

Wiin7 currently accepts the following payment methods for deposits: Mobile Banking, Nagad, and Rocket. The following rules apply to all deposits:

  • Minimum deposit amount: BDT 100
  • Deposits are generally credited to your account within 5–10 minutes
  • No additional charges are applied to deposits
  • The account and payment number used for deposits must belong to the same person
  • Deposits made from third-party accounts are not accepted

If a deposit is not credited to your account, please contact our support team with your transaction ID. This is typically resolved within 30 minutes.

4 Withdrawal Policy

The following rules strictly govern all withdrawals from wiin7:

  • Minimum withdrawal amount: BDT 300
  • Withdrawals can only be made to the same payment number used for the deposit
  • Withdrawals are typically processed within 5–15 minutes
  • Daily withdrawal limit: BDT 50,000 (standard account)
  • Monthly withdrawal limit: BDT 500,000 (standard account)

Reasons for Withdrawal Processing Delays

Withdrawals may be temporarily delayed due to incomplete KYC verification, unmet bonus wagering requirements, or a pending security review. In such cases, our support team will notify you right away.

Withdrawals directly from bonus funds are not permitted. Winnings generated by playing with a bonus may be withdrawn subject to meeting the applicable conditions.

5 Bonuses & Promotions

Wiin7 offers a variety of bonuses and promotional offers. Each bonus has its own terms, which are clearly stated on the offers page.

General Bonus Rules

  • Each bonus may only be claimed once, unless stated otherwise in the offer
  • Welcome bonuses are for new members only — they cannot be claimed across multiple accounts
  • Bonus wagering requirements are generally 15–30x the combined deposit and bonus amount
  • Expired bonuses will be cancelled automatically
  • Wagering requirements may also apply to winnings from free spins

wiin7 reserves the right to modify, suspend, or cancel any bonus offer at any time. Visit the promotions page for current bonus information.

6 Gaming Rules

All games on wiin7 are powered by third-party audited RNG (Random Number Generator) technology, ensuring that every game outcome is completely fair and random.

  • If your internet connection drops during a game, your progress will be saved automatically
  • If a game is cancelled due to a technical error, all wagers will be refunded
  • In Live Casino games, the dealer's decision is final
  • RTP information for each game is available on that game's information page

Sports Betting

For Sports Betting, bets are settled once the match result is confirmed. If a match is cancelled or postponed, the related bet will be voided and the stake refunded.

7 Prohibited Activities

The following activities are strictly prohibited and may result in immediate account closure:

  • Opening or operating more than one account under the same identity
  • Using bots, scripts, or automated software
  • Using multiple accounts to exploit the bonus system (bonus abuse)
  • Using the platform for money laundering purposes
  • Attempting to hack, phish, or breach the platform's security
  • Harassing or engaging in inappropriate conduct toward other members
  • Attempting to access the platform from a restricted country using a VPN

If fraudulent activity is confirmed, all balances in the associated account will be forfeited and legal action may be taken.

8 Account Closure & Suspension

Wiin7 reserves the right to temporarily suspend or permanently close an account under the following circumstances:

  • If evidence of a terms violation is found
  • If KYC verification fails or false information is found
  • If suspicious financial activity is detected
  • Extended periods of inactivity (more than 12 months)
  • At the user's own request (self-exclusion)

You may close your account at any time by contacting our support team. You will be given the opportunity to withdraw your available balance before closure, unless the account is being closed due to a Terms violation.

9 Responsible Gaming

Wiin7 takes responsible gaming seriously. Gaming is for entertainment — it should never be viewed as a source of income. The following protective tools are available on our platform:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits
  • Session Time Limit: Set a time limit on continuous gaming sessions
  • Cooling-Off Period: Temporarily pause your account for a set period
  • Self-Exclusion: Permanently exclude yourself from the platform

For more details, visit our Responsible Gaming Page page.

10 Privacy & Personal Information

Wiin7 is committed to keeping your personal information secure. Details provided at registration are used solely for account management, payment processing, and security purposes.

We never sell your information to third parties. However, we may be required to disclose certain information to relevant authorities in order to comply with legal obligations.

For more details, visit our Privacy Policy Read.

11 Applicable Law & Dispute Resolution

These Terms are governed by the rules of the international gaming licensing authority. Any dispute between wiin7 and a member will first be addressed through negotiation.

  • Contact our support team to submit a complaint
  • All complaints will receive a response within 7 business days of receipt
  • An independent mediator may be appointed to handle complex disputes

wiin7's decision shall be considered final in resolving all disputes, unless an independent third party rules otherwise.

12 Contact & Support

If you have any questions about these Terms or need assistance, please reach out to our 24/7 support team. We are always ready to help in Bengali.

  • Live Chat: available directly on the platform
  • Email: [email protected]
  • Response time: typically within 30 minutes

For more information, visit our Frequently Asked Questions (FAQ) You can view the page.

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